To handle an answer the KB cannot answer you need ...
# 🌎general
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To handle an answer the KB cannot answer you need to create a transition card for the times when** the Knowledge agent did NOT return any answer**. Then route that path to your AI task. You will need more than one Node to make this work. You can use either snippet as the transiton for questions not found in the KB:
!turn.KnowledgeAgent?.answer?.length
{{!turn.KnowledgeAgent.responded}}
Check out this older tutorial about GPT fallback answers.

https://youtu.be/Q2VMitD6DMU