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#🤝help
Problems on botpress cloud, is there another way to built the bot on? (something we can download)
# 🤝help
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purple-dream-91712

01/14/2024, 10:49 AM
Hello, I'm facing a problem with my knowledge agent, specifically querying the KB using raw input. I can't even test my KB on the "ask question" page as it keeps loading. I also face an error trying to save a user's phone number to a table, although it saves the name and the text. Its always the same error message so Im not sure how can I solve this! everything was functional last week.
this is the KB agent configurations
this is the card's contents
errors
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glamorous-guitar-39983

01/14/2024, 9:05 PM
I personally prefer to store the variable of the raw input in a variable. Then using a Query Knowledge Base card with input @workflow.variable (this is the variable you just stored). You set the store variable inside the Query Knowledge Base to workflow.variableX (name it as you like). Then you can make a text card @workflow.variableX
As for the model I think you should use the fastest one, being gpt 3.5-turbo, since that one is free(or I think so)
If you exceeded token quota, this probably means you have exceeded the free amount of Token offered by the company. In other words, if you want to go on, you will have to create an other account or pay for more token, or wait till they reset it
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purple-dream-91712

01/15/2024, 9:30 AM
I will try to do that! Thank you so much.