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#🤝help
Give lots of information to the chatbot so that it answers questions
# 🤝help
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steep-quill-83165

01/12/2024, 8:46 AM
The chatbot that I want to create must be able to answer questions about products, technical advice, etc. I have a lot of information to send to him with numerous products, technical sheets and articles so that he has all the information necessary to answer users' questions. What is the best way to do this?
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wide-oyster-38514

01/12/2024, 10:09 AM
If you have a lot of data, you will need to make sure your KB is super clear for the AI to crawl through. For example, it would be important to create separate sections for separate tasks (e.g. product info for 1 product, technical advice etc.) and name your documents with what they are about. In essence, creating multiple KBs for each purpose! With my bot for example I always try to segment information as much as I can. Even to the extent of dividing documents for better chunking. Hope it helps👍