Imagine this scenario. The user wants to reset his web password in botpress, with an API call I can do it, but how can I link my user's question to that flow? If the user says: Reset password go to that card. I think it's possible with intents but is it possible without?

if the user mentions a keyword (something your bot is prepared for) it works. I would use an AI Transition for that!

Yep I came to the same conclusion, ty for your answer!