Team Integration In Botpress
# 🤝helpf
future-daybreak-52187
12/04/2023, 5:47 PMI have done Teams Integration in botpress through Botpress hub and installed it and provided all that is needed there..... but I am receiving the messages from Teams Channel and not able to send the message back on Teams channel so this is one way communication happening and BotFrame from Microsoft is also implemented to create a Microsoft bot for it How to make it happen it at both ends, mean I should be able to send message from botpress chatbot to Teams. Any suggestions on this please?
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crooked-van-25152
12/04/2023, 5:52 PMHey there!
crooked-van-25152
12/04/2023, 5:53 PMI'm not super clear as to what your issue is here. Let's recap: you have installed the Teams integration
crooked-van-25152
12/04/2023, 5:53 PMYou'll receive messages from your bot to Teams.
crooked-van-25152
12/04/2023, 5:54 PMBut can't go from Teams to Botpress. Is this correct?
crooked-van-25152
12/04/2023, 5:54 PMI don't want to mix things up with the other bot you've installed.
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future-daybreak-52187
12/04/2023, 6:08 PMI am receiving messages on the Botpress side but unable to send any messages to Teams from my Botpress interface. This is the actual issue. The messages below were initiated from Teams' side and received on my Botpress side under the Conversation tab. Sending a reply towards Teams is not possible under the Conversation Tab. I have diligently followed the documentation provided by Botpress for Teams Integration.
future-daybreak-52187
12/04/2023, 7:30 PMTeams Integration is enabled through Botpress Hub by installing it and then provided all what is needed in its configuration from an integration app that was created at Azure portal by creating new app registration for details App ID, App Password and Tanent ID under Integration tab.
c
crooked-van-25152
12/04/2023, 7:33 PM@famous-jewelry-85388 Any idea what is going on here?
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famous-jewelry-85388
12/04/2023, 8:59 PM@crooked-van-25152 thanks
famous-jewelry-85388
12/04/2023, 9:01 PM@future-daybreak-52187 what kind of authentication do you have on your app? This is where usually people miss it. Just double check that it is
Accounts in any organizational directory (Any Microsoft Entra ID tenant - Multitenant) and personal Microsoft accounts (e.g. Skype, Xbox)
famous-jewelry-85388
12/04/2023, 9:01 PMThe other thing is, when you copy the secret key, copy the value, not the Secret ID:
famous-jewelry-85388
12/04/2023, 9:02 PMYou can copy that one time only 👆 . When it is created, so please pay attention 🙂
famous-jewelry-85388
12/04/2023, 9:02 PMTell me if that fixed your issue or not 🙂
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future-daybreak-52187
12/05/2023, 5:39 AMVery true. I have copied the Value column key there, this is done perfectly at my side and you are true this is only one time value that appears during app creation and appears only for a short period of time. Secondly, I have selected correct Account type "Accounts in any organizational directory (Any Microsoft Entra ID tenant - Multitenant)." Please I have attached the screen shot for you reference.
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famous-jewelry-85388
12/05/2023, 9:08 PMThis is not the right one: Accounts in any organizational directory (Any Microsoft Entra ID tenant - Multitenant).
famous-jewelry-85388
12/05/2023, 9:09 PMThe right one is "and personal Microsoft accounts" check my screenshot
famous-jewelry-85388
12/05/2023, 9:09 PMalso this is done in the app not the bot
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future-daybreak-52187
12/06/2023, 5:39 PMThank you so much, greatly appreciated. I will try this configuration in at app level.
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famous-jewelry-85388
12/07/2023, 7:20 PMPerfect, keep us posted whether this has fixed it or not
famous-jewelry-85388
12/07/2023, 7:20 PMthe other thing, in Botpress configurations, remove the tenantId
famous-jewelry-85388
12/07/2023, 7:21 PMhere. Leave it empty and give it a try
famous-jewelry-85388
12/07/2023, 7:21 PMand of course, disable, save, enable, save, then test 🙂
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future-daybreak-52187
12/08/2023, 10:29 AMSure. I am working on it and will definitely update you.
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famous-jewelry-85388
12/08/2023, 2:28 PMPerfect! 🙂
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future-daybreak-52187
12/11/2023, 12:35 PMI have applied the configuration for Account Types as you have suggested but still is the same result and only one way communication is happening there. Please you can see the images attached. Please suggest should I need to provide MPN ID which is being requested for the created app once your suggested selection is done. Please guide.
future-daybreak-52187
12/11/2023, 1:41 PMPlease, I am using a Trial account for Microsoft 365 in which Azure Portal is available to me and to create new appthrough App Registration is available to me.
future-daybreak-52187
12/11/2023, 6:28 PMThis is log of the errors I am facing for Teams Integration,
future-daybreak-52187
12/11/2023, 6:29 PMfuture-daybreak-52187
12/13/2023, 5:05 PMHi team, any update on this?
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crooked-van-25152
12/13/2023, 5:56 PM@famous-jewelry-85388 🙂 when you have a minute, do you think you could get back to @future-daybreak-52187 ? thanks so much!
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future-daybreak-52187
12/15/2023, 12:37 PMPlease, if anyone can take care of this, it would be greatly appreciated.
c
crooked-van-25152
12/15/2023, 4:50 PM@early-train-33247 @bright-magazine-792 can any of you look into this post? Thanks
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famous-jewelry-85388
12/18/2023, 3:34 PM@future-daybreak-52187 can you remove the tenant ID and try again?
famous-jewelry-85388
12/18/2023, 3:34 PMf
future-daybreak-52187
12/21/2023, 4:20 AMPlease I have tried without Tenant ID as well and no difference, its behaving same. Actually above image is old one and current configuration is without Tenant ID.
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famous-jewelry-85388
01/08/2024, 6:48 PMwhat errors do you have in the logs?
famous-jewelry-85388
01/08/2024, 6:48 PMcan you try and deactivate and reactivate the integration again?
famous-jewelry-85388
01/08/2024, 6:49 PMdisable the integration, press save, then enable, press save. Test it and check the logs if it didn't work