Unable to deploy gpt
# 🤝helpc
crooked-van-25152
01/04/2024, 10:10 PMHello !
crooked-van-25152
01/04/2024, 10:10 PMWhen you deploy, are you on the GPT itself?
crooked-van-25152
01/04/2024, 10:10 PMThis might be the reason it fails
b
bulky-helmet-47538
01/04/2024, 10:21 PMYes im onthe gpt itself
bulky-helmet-47538
01/05/2024, 11:17 AMAny help would be appreciated im try to use this as a selling proof of concept to my team
c
crooked-van-25152
01/05/2024, 2:23 PM@acceptable-gold-88171 can you please help here?
b
bulky-helmet-47538
01/05/2024, 8:21 PMIs there any other support path available? In the screenshot I posted it says that "we are notified" could I get connected with whoever "they" are?
a
acceptable-gold-88171
01/05/2024, 8:39 PM2 things :
- are you using custom functions in your gpt?
- are you uploading non-text files?
b
bulky-helmet-47538
01/06/2024, 12:04 AMI’m not using any custom functions but I did upload a csv file with data
bulky-helmet-47538
01/08/2024, 12:02 PMokay i guess this isnt possibvle and this isnt the platform for us. thanks for your help thus far
a
acceptable-gold-88171
01/08/2024, 2:19 PMHi Update, I know that GPTs support more files than the OpenAI assistants api. If the assistants can't process the file directly, it needs to be converted to text somehow.