https://botpress.com/docs/cloud/toolbox/send-message/ It would be helpful if the documentation mentioned that the text can use markdown for emphasis, links, etc. It only mentions HTML.

@colossal-egg-20510 is this still a feature in the cloud? I might be testing it wrong, but it doesn't seem like HTML is rendered anymore.

I don't think HTML ever rendered this is probably a typo. We support a subset of markdown in most fields. (bold, italic, list, etc.)