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#👀feature-requests
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# 👀feature-requests
c

cuddly-pager-24971

01/30/2024, 8:11 AM
It would be a really good Feature if an Human can enter an Chat if for example the User requests it.
f

fresh-fireman-491

01/30/2024, 9:55 AM
This is already possible with the Zendesk integration
c

cuddly-pager-24971

01/30/2024, 9:56 AM
Yes I know, but some Clients don’t want to use an additional Service. So it would be much easier if its implement directly in botpress.
f

fresh-fireman-491

01/30/2024, 9:58 AM
Ahh okay I see
l

limited-pencil-78283

01/30/2024, 3:22 PM
message has been deleted
w

witty-salesmen-74592

02/01/2024, 12:07 PM
I agree with @cuddly-pager-24971
It’s a really good request
c

clean-holiday-47965

02/01/2024, 1:15 PM
+1 Good functionality that many of us wants. Anyway, you can use https://inbox.botpress.sh at this moment to chat with users. * ⚠️ Unofficial *
r

rough-florist-99283

02/01/2024, 6:55 PM
Yeah except it only sends emails. I dont think it sends responses to the chat directly.
g

glamorous-guitar-39983

02/11/2024, 5:50 PM
@cuddly-pager-24971 The problem I'd say is that if there are no humans online, then you'll wait for no one. If they are online they might not answer you right away and during that time you won't be able to chat, or if you are still able to chat, you'll get messages both from human and both which might not be fun
But I like the idea, I wished too we could have that
c

cuddly-pager-24971

02/11/2024, 6:05 PM
Its the last case, if the bot can't help anymore