As we know multiple choice doesn't work when the user presses one of the options (understandably, due to limitations on certain platforms). While it can be explained to the user that they have to reply with text, if they do click a button it still creates the issue. The problem is, theres no way to stop the choice from being a button (Or is there...?). If we could still show the options in a bubble, but toggle off the ability to click them us buttons, then it eliminates the possibility of the user pressing a button that then doesn't work anyway.