Duplicate messages, data sending error
# 🤝help
g
Greetings team, Is there a maximum or recommended size for building bots? The issue is that: I have integration on WhatsApp. However, when I start a conversation, duplicate data is sent or when starting a node, it responds up to a certain point and then returns to the beginning of the conversation. I enabled the "Always Active" mode And set the inactive time to 1440 minutes (which is the maximum) but the error still persists. I need your help, please. https://cdn.discordapp.com/attachments/1220754434309488672/1220754435873968158/e458a6cf-8fa7-4596-90bc-ec8f25e17f20.png?ex=661951aa&is=6606dcaa&hm=1049657f190672b429f37c13e5243dd02b2dfe247dff6078296e7efbb5020153& https://cdn.discordapp.com/attachments/1220754434309488672/1220754436251713596/0ac5a370-3a9d-4ef5-bf5e-0b6de245b3be.png?ex=661951aa&is=6606dcaa&hm=703343c41db1a23fad52b6c7a042c7c56a0696d03b7a97dd2e87b0fc3275db3c& https://cdn.discordapp.com/attachments/1220754434309488672/1220754436754768053/3976d6b9-c686-4d35-8f82-ba7d9a38e8a2.png?ex=661951aa&is=6606dcaa&hm=9b872dae0fd585aabfe73dd4a34aa2b8a0296e9fda5d01c5d28f8e99c15d0aa8&
c
Hey @gray-activity-74012 ! Can you please send a screenshot of your start node and how you set it up?
g
c
Can you please share a report ID ?
This will allow the botpress team to access your bot.
@square-energy-41150
s
# Sending a Problem Report Here's how to send the Botpress Team a problem report: 1. In the Botpress Cloud Studio, locate the "Help" icon in the bottom left corner of the screen. 2. Click "Report a problem" and follow the steps on the screen. 3. Copy the Report ID to your clipboard and provide it to a member of the Botpress Team on Discord.
g
report_01HSKFV16N9S5ZTA9W5PECXG68
Attached is the problem report. I am very grateful for your assistance. 🙏
Greetings! I still have the mentioned issue, I would like to know what I am doing wrong, maybe it's a configuration error or a WhatsApp spreadsheet issue. I would like to know if there's any follow-up on the issue, please.
c
Hey @famous-jewelry-85388 are you able to look into this please issue and report id? Thanks
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