Bot off-line
# 🤝help
b
botpress website is not working, the bot is not working either
f
Hi, Can you tell me more about your issue? It is not clear to me
b
Yes, I can, the site cannot publish my bot besides not responding via Telegram, before this error occurred there was no change in the bot.
f
" the site cannot publish my bot" => What error are you facing?
c
Any idea how to solve this @famous-jewelry-85388 ?
b
Independent of the apa device
Any idea how to solve this @famous-jewelry-85388 ?
The error is not the bot, because it previously worked normally.
c
One question for you @bland-portugal-25019 can you check if you're running out of any types of credits?
b
Only use 1 dollar of the 5 available, I really don't know what's going on
c
Can you please share a report ID with us?
@square-energy-41150
s
# Sending a Problem Report Here's how to send the Botpress Team a problem report: 1. In the Botpress Cloud Studio, locate the "Help" icon in the bottom left corner of the screen. 2. Click "Report a problem" and follow the steps on the screen. 3. Copy the Report ID to your clipboard and provide it to a member of the Botpress Team on Discord.
b
Report id created, follows the report id: report_01HT0RWPY0VG3873YS5M62V7QS
c
I believe you ran out of credits for the incoming message and events
If you add credits, you'll be good
b
After I said I was able to see it here, thank you very much
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