delete bot + report a problem + delete Vector DB S...
# 🤝help
a
Hello everyone. I have 3 problems. 1 - It is impossible to delete this bot: https://studio.botpress.cloud/4012f974-410c-4716-883f-6ae09e84db3f 2 - It is impossible to report a problem: "An error occurred while submitting the report. An error occurred with your deployment (Status code: 504)." 3 - It is impossible to delete Vector DB Storage. Who can help me please ?
Bot "4012f974-410c-4716-883f-6ae09e84db3f" does not exist Cannot destructure property 'bot' of 'Route$8.useRouteContext(...)' as it is undefined.
c
@ambitious-sundown-89537 the team will be back Monday and can help then!
a
😦
f
Hey there, Can you try deleting it via the API https://botpress.com/docs/api-documentation/#delete-bot Remember the headers https://botpress.com/docs/api-documentation/#required-headers-6 If you would rather do it via Make.com you can. You can read more about that here https://discord.com/channels/1108396290624213082/1221532573684203550
a
Thanks a lot. But it doesn't work. { "id": "err_20240330204658x3BBAD008", "code": 404, "type": "ResourceNotFound", "message": "Bot \"4012f974-410c-4716-883f-6ae09e84db3f\" does not exist" }
f
But you can see it in your workspace?
Because it seems like you have deleted it. What makes you think otherwise?
a
Yes I can see it in my workspace.
f
In the new dashboard or the old?
a
both
f
Can you try from a new browser
Maybe its a cache issue
a
I try now
f
Alrighty, let me know
a
It's the same in safari and chrome
f
That is very weird
That should tell us if its actually in your workspace or not
a
This bot in my workspace has this status: Not deployed. And when I open it, the message is: Bot '4012f974-410c-4716-883f-6ae09e84db3f' does not exist.
f
The UI says that its in your workspace, but it might not actually be. You can do a request to this endpoint /v1/admin/bots to see which bots are in your workspace. That will tell us if its there or not
a
botCount : 4 The deleted bot is indeed present in my workspace and 'botCount'
wierd ... { "id": "err_20240330211913xDCB32DB2", "code": 404, "type": "ResourceNotFound", "message": "Bot \"4012f974-410c-4716-883f-6ae09e84db3f\" does not exist" }
f
Can you verify that the name of the bot that won't delete is also there?
a
Yes his name is 'Codrial Gold'
And delete the Vector DB Storage. Do you know how to do that?
f
Thank you. This is super weird. I can delete bots just fine. I believe that the team will be back on Monday and can hopefully help you then. I am sorry for the inconvenience. I believe that Vector DB Storage is deleted inside the bot, in the knowledge bases. This can be documents, rich text, etc.
I take it that you can't do this because you can't access the bot
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