New Dashboard Errors
# 🤝helpt
thousands-minister-85166
04/02/2024, 1:55 PMThe new dashboard gives me errors it does not even give me the option to go back to the old dashboard. Any ideas now on how to solve the problem
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fresh-fireman-491
04/02/2024, 2:18 PMWhich error does it give you?
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fresh-fireman-491
04/02/2024, 2:21 PMHave you tried refreshing, clearing your cache etc?
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thousands-minister-85166
04/02/2024, 2:22 PMchris suggested i install latest version of chrome
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fresh-fireman-491
04/02/2024, 2:22 PMSmart!
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square-toddler-30705
04/02/2024, 3:52 PMI followed your suggestion and now I can't login back - what is going on with this login process - it's already second time I have problems to login.
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fresh-fireman-491
04/02/2024, 4:26 PMDid you have the same issue as him?
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square-toddler-30705
04/02/2024, 4:27 PMYes, I refreshed and I got back the dashboard switch button, but then I logged out and now I can't log in
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fresh-fireman-491
04/02/2024, 4:27 PMDoes it give you an error when you are trying to log back in?
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square-toddler-30705
04/02/2024, 4:28 PMThe provided credentials are invalid, check for spelling mistakes in your password or username, email address, or phone number.
square-toddler-30705
04/02/2024, 4:28 PMWhen I try to recover password I get green information that email was sent but I never receive the email - tried already 5 times
square-toddler-30705
04/02/2024, 4:29 PMI tried to remove all the cookies and incognito, etc. but nothing works
square-toddler-30705
04/02/2024, 4:30 PMsquare-toddler-30705
04/02/2024, 4:30 PMStill doesn't work
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fresh-fireman-491
04/02/2024, 4:31 PMCan you check your spam folder?
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square-toddler-30705
04/02/2024, 4:31 PMI did multiple times
square-toddler-30705
04/02/2024, 4:31 PMI received email only once with password recovery about two weeks ago, since that time no luck
square-toddler-30705
04/02/2024, 4:32 PMand now I can't log in back so I'm lost
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fresh-fireman-491
04/02/2024, 4:32 PMMaybe @crooked-van-25152 can help here?
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square-toddler-30705
04/02/2024, 4:32 PMshould I DM her
square-toddler-30705
04/02/2024, 4:32 PMor just wait
square-toddler-30705
04/02/2024, 4:35 PMI tried Chrome, Edge, and Brave browser - none of them worked
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crooked-van-25152
04/02/2024, 4:51 PMThanks for flagging this out @fresh-fireman-491 !
crooked-van-25152
04/02/2024, 4:51 PM@square-toddler-30705 can you please send over your email address (by DM).
crooked-van-25152
04/02/2024, 5:42 PMSolved for @square-toddler-30705 !