New interface, my billing data is gone
# 🤝help
m
I've been using botpress since September last year, I have a bot that used the old billing, before "usage" existed. We had a value this month and it simply appears zero now, I don't know how much I'm going to pay, if it's just a visual error and how we're going to move forward. At least the credit card remains registered. https://cdn.discordapp.com/attachments/1224734862167249042/1224734862821294120/image.png?ex=661e9239&is=660c1d39&hm=1847d1ada677f992f02d6e7a4b0f0147b4a9bb635f046c3b592d399c540caa3d&
b
@microscopic-lizard-92513 we migrated all of the users on our old billing plan over throughout the course of the last few months. the email associated with this workspace should have received an email about this on March 19th
m
@bumpy-butcher-41910 I currently use the Pay-as-you-go plan, do I need to do anything? for example, we received around 10,000 to 20,000 messages and it automatically calculated the value, will this continue to happen?
b
the workspace in question should have received an email containing instructions related to the migration
you shouldn't have to do anything on your end, no
but there will be some changes to how workspaces are billed
m
So when I reach the message limit (2000) it won't block me? Will it continue to work and then add this amount at payment time as it always has been?
b
we've changed the message limit
so your workspaces should behave differently now, which is why your billing has been updated
but do confirm that you've received the email from us detailing the changes to your workspace
you will find information there
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