I have an event that I fire from my app to the bot for the user to click when they want help from a human. The user can do this at any time, including when the bot is waiting on input from them like in a Raw Input card. Is there any way to "break" out of it moving the path to basically an empty standard node so that the trigger can take over the conversation?

Hey @adamant-postman-75268 have you looked at utilizing hooks to do this? https://botpress.com/docs/cloud/studio/hooks/

oh I didn't! I'll try that!