ChatGPT fallback technique
# 🤝helpp
proud-train-8672
04/05/2024, 6:50 AMHi all, I am trying to use the chatgpt fallback method method but I can't understand why it is always going in the same expression, which is the fallback one, even if the answer was found in the KB.
Could someone help please?
quick-musician-29561
04/05/2024, 7:01 AMMake sure that you have Knowledge Agent enabled (that's always the first issue for me, because sometimes I have disabled it when testing something).
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proud-train-8672
04/05/2024, 7:01 AMit is enabled and the manual answer is enabled as well
proud-train-8672
04/05/2024, 7:02 AMi thought i uploaded the screenshot as well, my bad. here it is:
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proud-memory-60003
04/05/2024, 12:10 PMI think there is a better method than this one that is currently set up. Let me share a ss...
proud-memory-60003
04/05/2024, 12:13 PMthese two expressions can be found in the 'Resources' > 'Quick Reference' in the bottom left corner, use an ! to signify the opposite
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proud-train-8672
04/05/2024, 12:44 PMthank you @proud-memory-60003 , didnt think about that somehow
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proud-memory-60003
04/05/2024, 12:44 PMNo worries!