Claude and I came up with some helpful features that a bot might be able to provide with with the help of Shopify API integration; Order tracking: To provide real-time order status updates, the chatbot would need to integrate with the Shopify API to fetch order details and tracking information. Product information: Integrating with the Shopify API allows the chatbot to access up-to-date product details, such as pricing, availability, and variants, directly from your store's database. Pricing and discounts: To provide accurate pricing information and apply discounts, the chatbot would need to connect with the Shopify API to retrieve current prices and promotions. Customer account management: Integration with the Shopify API is necessary to allow customers to manage their account details, such as updating personal information or viewing order history, through the chatbot. Inventory management: If you want the chatbot to provide real-time information about product availability, it would require integration with the Shopify API to check current inventory levels. Abandoned cart recovery: To send personalized reminders and incentives for completing purchases, the chatbot needs to access abandoned cart data through the Shopify API. Order placement: If you want to allow customers to place orders directly through the chatbot, integration with the Shopify API is necessary to process payments and create orders in your store. Shipping rates and options: Integrating with the Shopify API enables the chatbot to provide accurate shipping rates and options based on the customer's location and cart contents. Options like general customer service, FAQs, and providing tips or guides may not necessarily require Shopify API integration, as the information can be stored within the chatbot's database. However, integrating with the Shopify API can provide a more dynamic and personalized experience for customers, even for these options.