Thank you for looking into this. We have a thread in help currently going on: "Conversation Started Trigger is not working" I just tried starting a brand new bot with the conversation started trigger, seen in the attached image. It doesn't work there either. https://cdn.discordapp.com/attachments/1108396291060408352/1230623342969753610/adorable-turtle-Botpress-Studio.png?ex=6633fe4c&is=6621894c&hm=ad9aa1171d926cf9151ca90ad4c1c83f55be7bb31f15efb6682afb43a75ba71f&