Does BotPress use RAG?
# 🤝helpm
many-stone-8718
04/30/2024, 1:07 AMHow does BotPress handle it's knowledge base searching?
f
fresh-fireman-491
04/30/2024, 5:01 AMYes it does
m
many-stone-8718
04/30/2024, 8:56 AMHi. Is it possible to configure the effectivity of information retrieval? Chunk sizes, etc?
Or perhaps do you have information on the best practices on building knowledge bases (or using the built-in RAG system)?
- Is it better to divide the information into multiple documents?
- Do I not input transcripts but rather have it processed to the main points?
- Heavily format the text data with headings (if that helps??)
b
bumpy-butcher-41910
04/30/2024, 3:05 PMyes, you can customize chunk sizes
bumpy-butcher-41910
04/30/2024, 3:05 PMtake a look at your Knowledge Agent settings in the studio 🙂
bumpy-butcher-41910
04/30/2024, 3:06 PMmultiple documents won't help, unless you want to be granular about which searches you're performing
bumpy-butcher-41910
04/30/2024, 3:06 PMi.e., limiting the scope of a certain query
bumpy-butcher-41910
04/30/2024, 3:06 PMheadings and formatting should help - we see good results by formatting things as a Q&A as well, for instance
f
fresh-fireman-491
04/30/2024, 10:16 PMIsn't it just the amount of chunks, and not the size.
m
many-stone-8718
05/01/2024, 1:00 AMAmount of chunks is the only option in there, and it's already set to max at 50 anyways.
many-stone-8718
05/01/2024, 11:31 AMTo add on again, chunking happens over multiple documents? So that's why there is no benefit in splitting information over multiple documents?
b
bumpy-butcher-41910
05/01/2024, 1:23 PMit is indeed the amount of chunks, yes!
bumpy-butcher-41910
05/01/2024, 1:23 PMwhich you can reduce to reduce the cost/latency of your queries