My Bot to slow for clients, what am I doing wrong?...
# 🤝help
a
@bumpy-butcher-41910 Sorry for bringing this speed issue up but you say this is not a priority for Botpress, I think the customer user experience is essential, because when the user tells my client that the bot on there website is slow and stops working my client just wants to get the bot off his website and we all lose business and reputation, people love to point out when AI stuff does not work. The new dashboard looks great and other features to, but we first need a super reliable bot that delivers fast and every time, clients are used to Chat GPT and don't understand why we are lagging and responses aren't streamed, I have used Voiceflow and Custom GPT (streams) that are faster but do not have the functionalities I am looking for, my bot works well but sometimes really slows down and even stops, this clients don't like, I think my setup in studio is simple and should work, also other issue always related to speed, is when I send a payload from the webpage, the prompt shows up fast in the bot then nothing happens for some long seconds then 3 dots, the user will want to type again before finished process, I switched on 3.5. Please try my bot at globespirit.com and hope you can see my studio setup and tell me if I can improve something, I love Botpress and realy would want to build a business with it, trying to be constructive, not negative, thanks, Mat Report ID: report_01HWR9E5EMD4A5D149X1WH23YF
b
hey Mat thanks for sharing - I want to get a better handle on what you're saying because "is slow" and "stops working" are two separate behaviours
can you share some examples of a bot that "stops working"?
b
alright, thank you for flagging this!
a
Ok, please update me when these issues have been fixed, meanwhile I will strip down my bot functionalities, I am looking fwd to the day where what works in the emulator also works 100% the same way in the webchat, because right now I have no confidence in the emulator, so I have to publish every time (not fast), check logs in dashboard very time consuming, thanks
Other issue in studio, tables don't load or are very slow to load, plus when I click on new table nothing happens, can not create a new table https://cdn.discordapp.com/attachments/1234969830486970409/1235493912806817822/image.png?ex=663492df&is=6633415f&hm=4ce3cd641c39c40724c9e8854d5c7fbd3f616471b84155a3b6823314d9e5a249&