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Vector DB Storage still showing as full
# 🤝help
l
Hi, so similarly to a thread opened 3mths ago, I only have 1 bot, and I have cleared the KB and even deleted it, but it's been many days now and it still shows the Vector DB Storage 100% warning on my workspace... (100MB free plan) and I'm unable to upload a new KB aswell, as I looked around and some said it's a visual bug. I'm really looking for a solution as redoing the entire bot on another workspace is gonna be hell... 😭
c
Could you open a new fresh template and import your bot to check if there really isn't any hidden data ?
b
just a quick note - you can export bot files and then import them into new workspaces
so transferring a bot over to a new workspace shouldn't be a problem, in theory
but yes, do also do as Remo said!
l
@cold-jewelry-54343 @bumpy-butcher-41910 I have done that, but it affected the other account too even though the default KB was also deleted before importing... 😔
I can send the bpz file if u can check for hidden data that i'm incapable of deleting
c
Sure I can take a quick look if you upload your bot ( can PM me if you don't want to make it public )
l
alrightt
c
it seems we encountered a bug ! 🛠️ After uploading your bot too my workspace I encountered the same error . I reommend reporting this specific: https://cdn.discordapp.com/attachments/1235505134541344809/1235913740562595913/brave_pqBZ8JJzlv.png?ex=663619dd&is=6634c85d&hm=90090a12f65e7e8f72777f85c60c729ea4b6ae95a001ab618ce4284baf1b9ade&
l
report_01HWZ3PQ3AJKZ5BJHYKGNGQSS3
b
when you say other account, can you clarify what you mean?
what happens when you create a new workspace?
l
I exported and imported the project to a completely new user with a different email, but it maxes out the KB usage on that account too
b
gotcha!
l
I can send u the exported file if u need it
Or u may have already gotten it haha
b
if you can, do send me the .bpz
I'm trying to load your bot's report but the load is failing, which suggests something funky is going on haha
I shot you a quick friend request - I'd like to send you a restored version of your bot that I don't want to share here
l
Gotchu
b
for posterity - I was able to solve this problem by restoring the bot's JSON format
g
Did you find any solution? I also have only one bot, with an empty DB, but it is written that I'm using 67% of the 100MB free plan. I don't understand and I can upload only small pdf files (that not oversizes the limit storage of 33%).
c
Can you do the following: make a fresh bot, check its KB usage than to see if its empty, upload your previous Bot template (export > import) . When you do this does your KB still indicates its at 67% ?
g
Hello Thank you for your help! I think it fixed the problem !
c
glad I could help. Happy botbuilding 👍
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