my bot doesnt function properly when answering kno...
# 🤝help
s
instead of answering the question using the knowledge base it directly transitions to the next node. I have been asking for help for the past 1 week and been trying to find the solution. There is nothing wrong in my workflow but this still happens. Kindly help asap. https://cdn.discordapp.com/attachments/1236690270188208229/1236690270616293419/image.png?ex=6638ed11&is=66379b91&hm=1dfd47d62c2e7ee7365b943a3f3bb38e97309f38f4d02e954837224cf4f1fce0&
s
Hi, I think I see that you use the Single Choice cards. They don't work for me as well when I try to capture user question. I must set them in the Raw Input. With Raw Input I can handle properly the queries written even if there are buttons. https://cdn.discordapp.com/attachments/1236690270188208229/1236736822957047949/image.png?ex=6639186c&is=6637c6ec&hm=9f17bbe91a1116655287ed6f4b3c02aef7a0f68e525d336761fe9a1fad2eb3ec&
i changed it to raw input and it still doesnt work :/
same issue
b
can you check your event debugger?
your bot's logs will tell you what's happening
i.e., why it made a certain decision, and why it would have gone to another node
s
alrightt