Need help with KB Botpress #🤝help

Need help with KB

better-lifeguard-4515

05/14/2024, 10:06 AM

Hello i need some help . When i creating chatbot on botpress , i am facing one problem . For instance : my knowladge bases have some URLs , but when i get answer on bot , bot hasn`t give URL of websites, At that time, what to do?

jolly-policeman-82775

05/14/2024, 10:10 AM

Hello Sir.

jolly-policeman-82775

05/14/2024, 10:10 AM

How are you retrieving inforamtion from your Knowledge base ?

better-lifeguard-4515

05/14/2024, 10:12 AM

From Docx

jolly-policeman-82775

05/14/2024, 10:14 AM

Okay. Could you sned a Screenshot of your flow please ?

better-lifeguard-4515

05/14/2024, 10:15 AM

Such as : i upload this KB (docx) . But bot cant give this URL of website when i quest from it https://cdn.discordapp.com/attachments/1239881589618507796/1239883821805994016/Screenshot_2024-05-14_151346.png?ex=66448b4b&is=664339cb&hm=b2b14b4227a74d7b9ce92bbb3f22ee00a91dbc04dc3053987f37a99003a35c05&

jolly-policeman-82775

05/14/2024, 10:16 AM

Okay, can you send a screenshot of your flow please

jolly-policeman-82775

05/14/2024, 10:16 AM

like this. https://cdn.discordapp.com/attachments/1239881589618507796/1239884073376419921/image.png?ex=66448b87&is=66433a07&hm=fe7246ee1a56b6acfe87642590e6be32fdfcd3ba04c9e969456ac56b6b4942a0&

jolly-policeman-82775

05/14/2024, 10:16 AM

https://tenor.com/view/shh-cats-gif-10955612

better-lifeguard-4515

05/14/2024, 10:17 AM

here https://cdn.discordapp.com/attachments/1239881589618507796/1239884217450762240/Screenshot_2024-05-14_151652.png?ex=66448ba9&is=66433a29&hm=14dcdb3540b792ebb3dc8fcfe8d92e193adc11da8ba6a6664c3a5c66d4385916&

jolly-policeman-82775

05/14/2024, 10:17 AM

Okay zoom in where the Quary knowledge base is.

jolly-policeman-82775

05/14/2024, 10:17 AM

And show me your prompt aswell please

better-lifeguard-4515

05/14/2024, 10:18 AM

one minute

jolly-policeman-82775

05/14/2024, 10:18 AM

https://tenor.com/view/kevin-hart-not-happy-bad-mood-gif-3040015495451271351

better-lifeguard-4515

05/14/2024, 10:19 AM

https://cdn.discordapp.com/attachments/1239881589618507796/1239884899100393513/Screenshot_2024-05-14_151930.png?ex=66448c4b&is=66433acb&hm=5eb01e353669438f7ad99926fc6d66d01dbac80a8ef174522ac9c63a634b35c4&

jolly-policeman-82775

05/14/2024, 10:20 AM

Omg.

jolly-policeman-82775

05/14/2024, 10:20 AM

https://tenor.com/view/byuntear-baby-cry-crying-gif-25019897

better-lifeguard-4515

05/14/2024, 10:20 AM

what?

jolly-policeman-82775

05/14/2024, 10:20 AM

I feel very bad for new guys. Im going to help you.

jolly-policeman-82775

05/14/2024, 10:20 AM

Okay so, very wrong

jolly-policeman-82775

05/14/2024, 10:21 AM

Give me a second to get something

jolly-policeman-82775

05/14/2024, 10:21 AM

jolly-policeman-82775

05/14/2024, 10:21 AM

use that in the expression to indecate the bot deos not know the answer

jolly-policeman-82775

05/14/2024, 10:21 AM

or didnt find a result

better-lifeguard-4515

05/14/2024, 10:21 AM

so please help me

jolly-policeman-82775

05/14/2024, 10:21 AM

And if there is an answer found

jolly-policeman-82775

05/14/2024, 10:21 AM

just use the default expression

jolly-policeman-82775

05/14/2024, 10:22 AM

No answer found https://cdn.discordapp.com/attachments/1239881589618507796/1239885436071968818/image.png?ex=66448ccb&is=66433b4b&hm=1119843aff12733d7f20755199081ee82aca967958a9de63e61a8c2889840f53&

jolly-policeman-82775

05/14/2024, 10:22 AM

answer found https://cdn.discordapp.com/attachments/1239881589618507796/1239885527948464239/image.png?ex=66448ce1&is=66433b61&hm=a3bc0cc56d9c558135d1b11cfd643e65bb7485fa466ccdd21e198b6775d02046&

jolly-policeman-82775

05/14/2024, 10:22 AM

Do you understand ?

better-lifeguard-4515

05/14/2024, 10:23 AM

i have this . But it located next card of flow https://cdn.discordapp.com/attachments/1239881589618507796/1239885859428237312/Screenshot_2024-05-14_152247.png?ex=66448d30&is=66433bb0&hm=1c512a651d98496ae3243e5f42fef31315042f3ee09199b1ec5817909eea9dda&

jolly-policeman-82775

05/14/2024, 10:24 AM

Just give me your bot template.

jolly-policeman-82775

05/14/2024, 10:24 AM

I'll fix everything for you

jolly-policeman-82775

05/14/2024, 10:24 AM

and ill give you some templates aswell.

better-lifeguard-4515

05/14/2024, 10:25 AM

just minute

jolly-policeman-82775

05/14/2024, 10:25 AM

Okay

better-lifeguard-4515

05/14/2024, 10:26 AM

how to share template

jolly-policeman-82775

05/14/2024, 10:26 AM

https://www.youtube.com/watch?v=garalsWay1U▾

better-lifeguard-4515

05/14/2024, 10:41 AM

can you hlp me?

better-lifeguard-4515

05/14/2024, 11:31 AM

can you share similar template ? which is give answer with URL? Then i try to do your template

better-lifeguard-4515

05/14/2024, 11:58 AM

it`s my template bro https://cdn.discordapp.com/attachments/1239881589618507796/1239909806240829461/so_chatbot_-_2024_May_14.bpz?ex=6644a37e&is=664351fe&hm=07173656dc8a010f44fa28d5323de9f5bfd86d0eeb11556bdc50d79fd28cf2ca&

better-lifeguard-4515

05/14/2024, 12:04 PM

Are you here?

better-lifeguard-4515

05/14/2024, 12:06 PM

@jolly-policeman-82775

jolly-policeman-82775

05/14/2024, 12:18 PM

Sorry i was sleeping

better-lifeguard-4515

05/14/2024, 12:40 PM

So can you help me when you wake up?

better-lifeguard-4515

05/15/2024, 7:52 AM

Hi @jolly-policeman-82775 . Are you here

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