Hello everyone, how to handle situations where the AI does not have an adequate response for the user's request. For example, it might say "I'm sorry, I don't have an answer for that. Please contact the number 3778878 for further inquiries."

The AI will answer what you order. Try other prompts and being more specific of the outcome

Hey there, Petr is correct here. Are you trying to use the KB or an AI Task or something else?