Zendesk Web Widget conversations welcome message
# 🤝help
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Hi, I have connected my bot in Botpress to ZenDesk web widget through the Sunshine Conversation integration but when I open the Zendesk web widget I don't get the welcome messages, I think the issue is the fact that the webchat trigger is meant to be used with the proprietary Botpress webchat. My question is if there is a way to trigger the welcome messages when the user opens the ZenDesk web widget, at the moment I have tried to send a payload to the Botpress webhook integration but it doesn't seems to work. Can someone lead me in the right direction? Thanks 👍
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