BotPress/Zapier Email Automation
# 🤝helpb
brave-air-27746
05/22/2024, 6:09 AMHello my name is Davian and I was wondering if anyone is familiar with avoiding duplicate email automation emails to the same information provided in Zapier. For instance, my ChatBots would gain customers information as a lead magnet so their name and email, but what if this customer uses my chatbot again they would have to input their information which would trigger the same email to be sent to them. How do i avoid this?
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wooden-beard-40210
05/22/2024, 7:11 AMyou can consider creating user variables and checking whether they have already been filled in. If so, you go straight to another node, if not you leave the node with the name and email.
wooden-beard-40210
05/22/2024, 7:11 AMthat was if you want to do it in botpress
wooden-beard-40210
05/22/2024, 7:13 AMif you want to do it via zapier, you can check your database to see if there's already an email that looks exactly like the one you've just received. if it's the case, you don't add those informations in your database
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