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Calendly
# 🤝help
b
I have recreated the workflow using the Calendly tutorial on YouTube. The only problem I have is that it waits for user input. Can someone explain to me what needs to be in the transition. https://cdn.discordapp.com/attachments/1244757934542553108/1244757934672707584/Bildschirmfoto_2024-05-27_um_22.54.33.png?ex=665646aa&is=6654f52a&hm=cba9dac3318f51e05290362ac1f2f2ffd875718fd7a203818de0e83db05a52d0&
f
You have the Wait for user input card. That is why it's waiting.
b
But the user doesn't enter anything, does he?
f
Depends on your flow. It's up to you to decide whether it should wait for an input from the user or not 🙂
b
Okay, the user does not enter anything in the tutorial. It waits until a response comes from the trigger, I guess.
f
Then you won't need the Wait card
b
Sorry that I always start with the tutorial, but it's the same structure. I think what is written in my transition card is not correct. If the user has booked the link(Calendly), he should continue in the flow
f
@straight-wolf-37371 built the integration. He would know
s
That's correct. Its just to wait for the user to fill out the Calendly link and then it continues the convo from the Calendly Trigger. You have to have a Wait otherwise, it would just continue going to the next node. If the user types something in you can control for it and send the Calendly link again like the template does.
b
After intensive research, I finally found out the reason why I was stuck in Flow. It was because I was using the chatbot from the Studio. Here I don't receive a valid ConversationId and the trigger can therefore not be triggered. Therefore, the workflow did not continue. I still have a lot to learn, but it's great to be able to use such a fantastic community. Thank you very much for your efforts!
After intensive research, I finally found out the reason why I was stuck in Flow. It was because I was using the chatbot from the Studio. Here I don't receive a valid ConversationId and the trigger can therefore not be triggered. Therefore, the workflow did not continue. I still have a lot to learn, but it's great to be able to use such a fantastic community. Thank you very much for your efforts!
Hello SimplyGreatBots! Unfortunately I couldn't solve the problem after all. I have placed my bot on a test website and have exactly the same problem. The Calendly link is created, the trigger also arrives, but the bot continues to wait for a response and does not continue in the flow. What am I doing wrong? I have followed your instructions exactly.
s
Can you provide screenshots of your setup? As well as your logs which you can find on the dashboard of the bot you have it installed on going to the Logs section. Scroll down and see what error message you are getting Also, do you have a paid Calendly account? It is required to get triggers from calendly.. https://cdn.discordapp.com/attachments/1244757934542553108/1245398994423648276/image.png?ex=66589bb2&is=66574a32&hm=a41f41572c7fecbfd6eebdd63c0f2e7b1d53d12319cf93460bb7572a8c0cc623&
b
s
Everything looks good there. It's even saying it successfully sent the event and received it 🤔 Can you show me what your schedule calendly event node looks like (what you are passing in for conversation id). Assuming its correct but just want to confirm
b
s
@bored-hamburger-45499 Looks good. I believe this is a bug with botpress events. We experienced something similar in development but thought it was fixed. Adding @acceptable-gold-88171 to this so we can get someone on botpress side to look into it
b
Thank you very much for your help!
f
Hey what type of card are you using to get the event in Termin_Bestetigung node?
i mean the blue dot
b
Hi, this is the "Log" Card under Utilities!
Hi, this is the "Log" Card under Utilities!
f
Got it thanks!
@straight-wolf-37371
b
@fresh-petabyte-54492 Yes, you can't do this with the chat window in the studio because you can't get a valid coversation ID. Use the share button! Nevertheless, the event does not work.... there is a buck in Botpress.
s
This is correct. I'm going to ask about this to the Botpress team. You used to be able to do it from studio. @fresh-petabyte-54492 I would try it still. The bug effecting events seems to not effect every workspace/bot. It works on many bots. I don't know what cause it stop receiving events on certain bots. I know they are working on a solution for conversation ids being passed that will hopefully fix this issue!
e
s
Do you have a paid calendly account? You can only receive events with a paid one. It will show in the logs when you install it
e
No i haven't paid one
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