Issue with SummaryAgent Language Mismatch
# 🤝help
m
I'm Brazilian, and here in Brazil, we speak Portuguese. My bot communicates exclusively in Portuguese because all my clients are Brazilian. I use the summary agent to save these conversations so that my assistants can access the history of the interactions with the clients. However, the summary agent is recording the responses in English when they should be in Portuguese. For the end user, the text appears correctly in Portuguese, as shown in the screenshots below. I would like to know how to fix this, as the agent transcript should save exactly what was sent to the end client, right? How can I ensure that this conversation is saved in Portuguese? P.S.: This issue doesn't occur in all cases, but I estimate it's happening in about 40% of conversations. https://cdn.discordapp.com/attachments/1245475094168469516/1245475094445297664/image.png?ex=6658e292&is=66579112&hm=081b6f47f8f64d6ed59782f5fa12dad00b75b131dd9fc43b3edd87efd2a788ec& https://cdn.discordapp.com/attachments/1245475094168469516/1245475094738763837/image.png?ex=6658e292&is=66579112&hm=7c1f822805399633ce1e9ddd0cc2e38cd4f725af4d3f1195791993114638601c&
@ambitious-vr-9887 How are you? Can you help me with this? Or direct me to someone who can?
a
Hi @microscopic-lizard-92513 all good? This also happens to me sometimes, I belive Botpress saves the summary in the backend before it translates, so some of the messages I get are stored on tables in english. I dont know for sure how to solve this :/
b
@microscopic-lizard-92513 did you manage to solve that problem? Also a Brazilian 🙂