Answer found in Knowledge Base - without asking
# 🤝helpg
gray-truck-93230
06/02/2024, 8:23 AMHello bot builders. I have a problem that I unfortunately cannot solve myself. It always occurs when I leave a workflow and re-enter the workflow later in the conversation. Without me entering anything, it returns an “Answer found in Knowledge Base” and outputs some data from the Knowledge Base. I have this phenomenon everywhere in my bot. Now I'm wondering if I'm doing something wrong in general.
https://cdn.discordapp.com/attachments/1246740946368856144/1246740946608193631/output.png?ex=665d7d7c&is=665c2bfc&hm=2adbf0c6872aed97120e2bf3384ffd2593b44f0548e353bc81aae8012e2c2395&
https://cdn.discordapp.com/attachments/1246740946368856144/1246740946977165384/workflow.png?ex=665d7d7d&is=665c2bfd&hm=b341bf359dc9a6e8353f3ee2a1687d1013514d4751671abb021f14017d381b35&
w
wooden-beard-40210
06/02/2024, 11:44 AMin your main workflow, when you ask "für was interessieren Sie sich gerade ?", have you disabled the knowledge base answer ?
wooden-beard-40210
06/02/2024, 11:45 AMif that's the case, I don't understand the problem, maybe you can show a little more of your workflow...
g
gray-truck-93230
06/02/2024, 2:38 PMHere are some more pictures of my settings.
https://cdn.discordapp.com/attachments/1246740946368856144/1246835391844319323/00001.png?ex=665dd572&is=665c83f2&hm=8616cb1f67dd49bc2408614cde193bca61c50a5005bdac6d54023da4fd544cba&
https://cdn.discordapp.com/attachments/1246740946368856144/1246835392184062023/00002.png?ex=665dd572&is=665c83f2&hm=37090e6dd10b7ea9b8947d2302bedf58db668147c356d17510bdf7df903730ef&
https://cdn.discordapp.com/attachments/1246740946368856144/1246835392573997117/00003.png?ex=665dd572&is=665c83f2&hm=41b255a8c2951b8584c63eacf4976afb580205e133275b8837833e61f74acf69&
https://cdn.discordapp.com/attachments/1246740946368856144/1246835392922259617/00004.png?ex=665dd572&is=665c83f2&hm=7d64321d5024268cadac013ff726f4261473bbb3623ffd201d135acebab2ae61&
https://cdn.discordapp.com/attachments/1246740946368856144/1246835393350074450/00005.png?ex=665dd572&is=665c83f2&hm=474cf76bdb22b80da67767c6e10657f4ba9feca52ca0cc6814e7834a575c580d&
w
wooden-beard-40210
06/02/2024, 2:40 PMokay that's what i thought
wooden-beard-40210
06/02/2024, 2:40 PMin your single choice card "für was interessieren Sie sich gerade ?", disable the knowledge base answer
wooden-beard-40210
06/02/2024, 2:41 PMby clicking on "search all kb", and then select "search disabled"
g
gray-truck-93230
06/02/2024, 2:42 PMWhen I run through the workflow for the first time everything works without errors, only when I call the workflow for the second time does this incorrect output appear.
Thanks. I'll test this.
w
wooden-beard-40210
06/02/2024, 2:43 PMhum
g
gray-truck-93230
06/02/2024, 2:47 PMgray-truck-93230
06/02/2024, 2:47 PMHey. Thanks for the help. That worked!
w
wooden-beard-40210
06/02/2024, 2:47 PMmy pleasure !
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