Stability and reliability of Botpress
# 🤝helpq
quaint-planet-52771
06/03/2024, 10:34 AMI have been playing around with Botpress for some days now and was pretty amazed about the codeless experience provided.
However, I am quite uncertain about implementing a bot into our production systems. There are several concerns which came up during the past days, especially the unreliability of the system, which seems to change or stop working on a random base.
Translations suddenly stop working, the bot sometimes follows the workflow as intended but sometimes not, and just a minute ago I received answers from my bot not only in the wrong language, but based on a knowledge base which is definitely not mine.
Am I doing something wrong here? Do I need to purchase a premium package (which I would be more than willing to!) or is this the weakness of this new technology?
e
elegant-car-67771
07/04/2024, 9:42 AMExactly the same issue with me, can relate.
elegant-car-67771
07/04/2024, 9:43 AMI spent 1-2 months building and learning the platform only to find myself and my more experienced developer also telling me he finds it too unreliable for production.
elegant-car-67771
07/04/2024, 9:44 AMEverything else I love about botpress, but this is a huge issue they need to adress in my opinion.
elegant-car-67771
07/04/2024, 9:44 AMI wondered maybe it is something related to location. Botpress should be in Canada if I am not mistaken? i am from estonia and my dev is from Serbia and we are having the same problems
elegant-car-67771
07/04/2024, 9:50 AMMy biggest issue was that the KB randomly stops working sometimes without changing anything and when I leave it alone for a day, it appears to be able to answer everything it was not the last day.
elegant-car-67771
07/16/2024, 8:31 AM@fresh-fireman-491 hey, do you happen to have any idea? Have you had any of these issues?
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fresh-fireman-491
07/16/2024, 9:22 AMI am on a long holiday right now, so I haven't used Botpress in a couple of weeks