Is it possible for a user in a chat to add another user from a list? The use case is: a user under 18 may be chatting to our bot. The bot will ask their age as one of the first questions, and if they say "under 18" it will ask them to add an adult to the chat. The adult will have to be from an approved list that we will have (their parents will be on file in our DB). We would like to have them click on a list item and that person would join the chat.

Maybe you can do this with [Zendesk Integration](https://www.zendesk.com/) ?

I guess my first question is: can multiple users be part of a Botpress chat?

anyone knows how long is downtime ?

I saw the announcement for the downtime at 3:00 AM (UTC), which is 10:00 AM in my country. All services were down, but now at 11:55 AM, everything is working correctly.

thanks for the update

Cheer, Happy bot building

hey i have a issue when i try to open conversation , it shows error message for specific conversations , do you know why is that

Idk, Can I see your process flow? I think it depends on your chatbot.

in principle, a bot has several users (userId) who can themselves have two conversations (convId)

But can't we integrate with WhatsApp? Wouldn't a multi-user conversation be possible then?

I'm not sure if WhatsApp allows bots in groups.

here https://cdn.discordapp.com/attachments/1248059324471709826/1248822001406181386/bot.jpg?ex=66650f9f&is=6663be1f&hm=0cd81cecd381056beeef4636d346995f3ac9d820211e34d7b55dfc102bd4fd14&