somebody could help me? I have created a bot to respond to clients connected with open ai, this chatbot works correctly in all sections, such as the web, at the time what I connected with Facebook messages did not work as it should, I looked at the keys sections and all the parts to connect it to messenger and everything was correct with the app that is created on Facebook, I need to know what the problem is I have a page and a user on Facebook, when I send messages from my user which is connected to the store which is the one that answers the messages, it answers them without problem, but when another user sends a message, it does not directly reach the part about botpress, does anyone have any ideas? https://cdn.discordapp.com/attachments/1249176769731497984/1249198324389511271/WhatsApp_Image_2024-06-09_at_03.07.35_216af0c2.jpg?ex=66666e19&is=66651c99&hm=e47a246ff22b4543c065de14fcf19a1886cb07452a9006e37835cddf3c9a2336&

have you checked if the app is LIVE on your facebook developers account.

i`ll check