Following is my Prompt

Be a helpful customer support agent.
Make sure the user's question can be answered by the Knowledge Base Answer and 
summarize it in 2 sentences in user's language.

USERS QUESTION
===
{{workflow.query}}
===

KNOWLEDGE BASE ANSWER
===
{{turn.KnowledgeAgent.answer}}
===

PAST TRANSCRIPT
===
{{ conversation.SummaryAgent.transcript }}
===

And the conversation

hi

Conversation Started
:wave: Welcome on Simulation Chatbot!

How can I help you today?

Pet has passed away, how do I terminate the policy

Answer found in Knowledge Base
 Inspect
AI Task Completed
– 282ms
user: Hi, my pet has passed away. How do I terminate the policy?
bot: I'm really sorry to hear about your pet. If you have successfully claimed within the policy year, please send the...

what are you putting in the AI task input?

The first code block is the AI Generation Text car, so there's no input? The inputs are defined as variables in the first block, second block is the transcript The Node cards are - Raw Input - Transition to external Card if no answer (!turn.KnowledgeAgent.answer) - AI Generate Text - Text output - goes back to start of this node