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where do I find this function ...
bp.dm.replyToEvent(...
in the documentation?
1. need to add new line in the subtitle.
and have some question about the hooks too....

current test code....
 const carouselItems = [
  {
    title: 'Tourz',
    subtitle: 'Take a tour of our /n/r \n\r <br> \r\n platform',
    actions: [
      {
         action : 'postback',
        type: 'string',
        label: '-',
        value: 'start_tour'
        }
    ]
  },
  {
    title: 'Helpxx2',
    subtitle: 'Get help with our platform',
    actions: [
      {
        action : 'postback',
        type: 'string',
        label: '-',
        value: 'contact_support'
      }
    ]
  },
  {
    title: 'Notes',
    subtitle: 'Access your saved notes',
    actions: [
      {
        action : 'postback',
        type: 'string',
        label: '-',
        value: 'view_notes'
      }
    ]
  }
]

// Send the carousel
bp.dm.replyToEvent(event, {
  type: 'carousel',
  items: carouselItems
})


// Send the quick replies
bp.dm.replyToEvent(event, {
  type: 'choice',
  text: 'please choose one',
  options: [
    { label: 'menu', value: 'menu' },
    { label: 'test', value: 'test' }
  ]
})