The multiple variable data capturing works a bit unintuitively when used with the buttons. For the uninformed this can be noted in
https://www.youtube.com/watch?v=J_w2dIv0jus▾
. @bumpy-butcher-41910 mentions that to use multiple choices the user can type in natural language and the data capture will infer the multiple options selected. But I'd like to offer a contrarian view that if lead capturing workflows are mostly powered by button-clicks - specifically asking users to respond in natural language will have a higher cognitive load. Being able to select multiple buttons sounds much easier and cleaner in terms of UX