Cant open knowledge base in any device. Please hel...
# 🤝helpe
elegant-car-67771
06/13/2024, 8:49 AMAs you can see in the recording, I cant open NewKB1 no matter how much I refresh. I have also tried in other devices, both mac and windows, and networks. Other KBs and tables are not displayed as well but are seen after a refresh. Never had this issue before. Can you help me? I am missing an important deadline for 2 days now because of this. report_01J0QTK2NBQR4N0Z77WV2WV5N7
https://cdn.discordapp.com/attachments/1250733754612187166/1250733757338751046/Screen_Recording_2024-06-13_at_11.40.52.mov?ex=66753e95&is=6673ed15&hm=f3196b35d37206027330ae495c950c7b38f2f797125a277b579eec7be8a7c9cc&
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wooden-beard-40210
06/13/2024, 9:29 PMwooden-beard-40210
06/13/2024, 9:30 PMSeems he found a solution
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elegant-car-67771
06/16/2024, 10:54 AMThank you. Sadly not an option for me since I have tons of hand written rich text and documents there.
elegant-car-67771
06/17/2024, 12:28 PM@fresh-fireman-491 I very much apologize for tagging you, but may you tell me if this is something you are working on or direct me to someone who would know. The problem has persisted 5 days now and I am the 3rd or 4th person who posted the same issue. I am facing important deadlines and deleting the knowledge base is not an option. Thank you!
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fresh-fireman-491
06/17/2024, 5:23 PMI can't work on that, I am not a part of the Botpress team, just a community member
fresh-fireman-491
06/17/2024, 5:23 PMYou can try and export your bot and import it
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elegant-car-67771
06/18/2024, 8:00 PMtried it sadly nothing
elegant-car-67771
06/18/2024, 8:01 PMany more ideas?😢
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fresh-fireman-491
06/18/2024, 8:55 PMMake a report ID and share it here
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elegant-car-67771
06/19/2024, 8:43 AMHey, done report_01J0QTK2NBQR4N0Z77WV2WV5N7
elegant-car-67771
06/20/2024, 11:54 AMshould I also post it somewhere else?
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fresh-fireman-491
06/20/2024, 12:02 PMI don't think so
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