KB PAGE is not showing.
# 🤝helpo
orange-grass-92206
06/17/2024, 11:56 AMHello everyone, I have a quick question. I want to know, why KB is not being shown. Please see the screenshot for better understanding.
https://cdn.discordapp.com/attachments/1252230345156333690/1252230345533816882/Hello-Kos-Assistant-Botpress-Studio.png?ex=667175e3&is=66702463&hm=b13da7a11b08ef34c352777ff76f929b3bba10f9c69308814fc86d61643633dc&
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big-market-58184
06/17/2024, 1:20 PMHi Samar, just checked my KB page and its working. Can you try clean cache and cookies and close all your browsers to retry?
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orange-grass-92206
06/17/2024, 10:37 PMHello, I have tried this but nothing happened anything.
orange-grass-92206
06/17/2024, 10:37 PMPlease help me
orange-grass-92206
06/18/2024, 5:47 PM@big-market-58184
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dry-dusk-87560
06/19/2024, 10:45 AMSame here
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big-market-58184
06/19/2024, 2:51 PMI just tried to upload a pdf and website to a KB. They showed up successfully
big-market-58184
06/19/2024, 2:53 PMMay I ask what things you are uploading as KB?
big-market-58184
06/19/2024, 2:54 PMAlso, does it show anything noticeable in your log?
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ambitious-vr-9887
06/20/2024, 1:27 PMHey @big-market-58184 I have seen some similar posts here at #help and it seems like the issues doesn't happen with new KB, but with the ones that already exist. I believe there is some kind of bug going on with KB, one of my folders also vanished for no reason 😬
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big-market-58184
06/20/2024, 1:39 PMHmm - thats weird because the KB I tested yesterday was an old bot. Would you happen to have error event id or the error report with you, Arthur?
big-market-58184
06/20/2024, 1:55 PMAh I see that someone has submitted a report in another post for an issue that looks really similiar https://discord.com/channels/1108396290624213082/1253253258374283344
@orange-grass-92206 - can we track this issue using that post?
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orange-grass-92206
06/20/2024, 8:57 PMYes, You can track.
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