Hello everyone! I am a bit frustrated with the responses my bot is giving. I have provided it with a robust knowledge base including 45 indexed pages from the company’s website, a document with detailed information on the most relevant topics, and another document containing the minibar menu for the business. However, the bot never responds correctly. The business rents out event spaces and also has a minibar with products, a fixed hourly rate, and special prices for memberships. When I ask the bot what our business does, it responds that we sell minibar products, even though there is a specific paragraph in the document meant to answer this question, as well as a description on our website. If I ask for the hourly rental rate, it ignores the price from the document and each branch’s landing page (each has a different price) and instead responds with the membership price (a section that has special pricing if you subscribe). In conclusion, it never provides the correct information and chooses whatever it wants. Is there a way to train it, at least with frequently asked questions, so it has a clearer idea, and can the personality agent vary a bit but keep the essence real? Can someone help me with this? The worst part is when I ask ChatGPT the same questions, it gives me the correct answers =S Help!