Issues with Plan Upgrades and Add-On Removal
# 🤝help
a
I currently have one bot, but I'm unable to enable the always live option because it prompts me to upgrade my plan. I was under the impression that the always live option was free for one bot. Additionally, I accidentally added the Vector DB Storage plan. When I try to remove this add-on and update my plan, I encounter an error. Here is my report id: report_01J0R46SVWT4EXC1NM7J1EDE51
a
Hi @adventurous-library-57831 I believe Always Live is a paid feature, not sure if you get one for free, but you don't need to upgrade your plan to use it, just add it as an add-on for $10. About vector DB Storage, I always had quick responses when contacting the Botpress team via email to solve billing and pricing issues, maybe if you try contacting them they can help you solve this problem 🙂
a
@User Thankyouu 😀