Twilio voice call
# 🤝help
l
I followed the setups in the twilio integration video, however, when I call my twilio, I get a message "An application error occurred". In the twilio logs can see this
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{
  "id": "err_20240621023402x055972FA",
  "code": 500,
  "type": "Unknown",
  "message": "Request failed with status code 502 (Error ID: err_20240621023402x055972FA)"
}
My twilio integration is enabled in Botpress Is there anything different I need to do in the code? https://cdn.discordapp.com/attachments/1253540137611038731/1253540137758097498/image.png?ex=667639ba&is=6674e83a&hm=d81817e2a6ce6e7a363c3f7c7c8e5fdedaf29ad5f35ffb040c72513dfcba3ef6&
@User please help
@square-energy-41150 Anyone
s
# Sending a Problem Report Here's how to send the Botpress Team a problem report: 1. In the Botpress Cloud Studio, locate the "Help" icon in the bottom left corner of the screen. 2. Click "Report a problem" and follow the steps on the screen. 3. Copy the Report ID to your clipboard and provide it to a member of the Botpress Team on Discord.
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f
Its a fairly new integration. I think the one that might be able to help you is probably @aloof-traffic-22451 since he was the one that did the video on it.
Pretty sure it was him
I see this error in the call log at twilio
I says "We are sorry an application error has occurred" and disconnects
a
Hey @limited-pencil-78283 , could you send me the report id? https://discord.com/channels/1108396290624213082/1253540137611038731/1255427811339010090
l
@aloof-traffic-22451 report_01J1D4QPFK5WD2TPTPA3WJVE7T
a
@limited-pencil-78283 In order to use the voice functionality, please install "Twilio Voice" integration, not "Twilio"
l
@aloof-traffic-22451 : Thanks - how stupid I was, It is working
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