Is it possible to create negative examples for an intent. I only use one intent in my bot to classify if the question is a bout a specific topic, If this is the case one KB is used if not another KB is used. Some questions are classified incorrectly. How can I create negative examples for an intent? Thanks in advance Sören

Hi ! Maybe the best way to do it is by using AI transition or ai task Just with the intent feature you cannot create this (as the best as I know )

are you using a trained intent or just the intent card?

This is a good question. I have used AI Transition cards to achieve the purpose described here, but if there is an NLU-based way to do it, that would be well worth knowing

def. Regular intents are good for easy stuff - exit the app for example. But for more complicated stuff... Go to Library on the left. Under intents hit the plus. Give it a name then when you create the intent card, hit the weird black symbol that looks like a crdit card and you can pick the intent from the library. Then to acheive your goal of getting the inverse, I'd do the intent, link it to an empty card. Then everything that gets by the intent is your inverse. PRo tip - use chatGPT to write you up a list of 20 or so training phrases for your intent and just copy and paste those biznatches into the textarea.