kb querying
# 🤝helpd
dazzling-yacht-14760
07/01/2024, 1:54 PMI added different KBs and depending on what topic the user chooses, I would like to search a specific KB. How can I do this?
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wooden-beard-40210
07/01/2024, 2:26 PMAre you using a query KB card or an input card ?
wooden-beard-40210
07/01/2024, 2:27 PMAnyway that’s the same method , just select your card, and in the settings you should see “all KB” or something like this
wooden-beard-40210
07/01/2024, 2:27 PMClick on it and instead of that select the KB you want to the bot to answer from
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dazzling-yacht-14760
07/01/2024, 2:38 PMIs there a more efficient way to do it based on input from the user if I have a lot of KBs (20+). Am I approaching this in the wrong direction? Would it be better to have it search all KBs instead? I'm concerned that the information it grabs might be misleading. When I first did just one KB some of the answers came from different KBs even though I didn't want it to.
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wooden-beard-40210
07/01/2024, 3:35 PMYou can redirect the user on specific card using intents and then target specific KB based on the user input
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wonderful-wolf-37241
07/01/2024, 4:55 PM+1 on what 000Bo says above -- routing to different KB queries via AI or NLU-based transitions has worked well for me in the past
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