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r
I’ve tried getting answers but didn’t..sent this few days ago. Tried emailing. I can’t reach you guys. Here is my first post: Hi guys! ā˜ŗļø Grateful to be apart of this community. I had a question about the AI limits and saw someone else asked this but I didn’t see a resolution for this. I have been trying to contact you guys for a few days now and submitted via your form but no reply. Do I have to upgrade to a Team plan to increase my AI limit past $100? And if I can’t get someone to reply to me via the form online, who can I contact? Thank you so much! 🄰
n
If I'm not mistaken, the AI limit here means your plan includes $100 for the AI spend, but once you utilise it all, it will start charging you based on OpenAI’s rate. Botpress doesn't mark up, only transferring the cost back to you
b
you don't need to be on a Team plan, no, but do just shoot our sales team an email šŸ™‚ you can find the contact information on our website
this is correct! we always pass through the cost at OpenAI's rate, so you pay exactly what you would if you were to build with them directly
r
Hi Robert, I’ve been emailing you guys via the website but haven’t heard back for a week now. Messaged several times ā˜¹ļø
What email address should I use? I have been using the contact form. Thanks
Than you