Hello. I'm creating a bot that will suggest hotels according to the user's budget. The answers will be taken from a knowledge base document I created, where I have listed the hotels and their information. At first, it provides the correct hotel according to the user's budget input, but then when it continues to the information about the hotel, it either gives the wrong information for different hotels or provides short information instead of the full details I included in the document. I have also input the hotels in fames form. How do I fix this issue? https://cdn.discordapp.com/attachments/1259905621948502036/1259905622170665031/workflow.png?ex=668d620c&is=668c108c&hm=5da9453b0a8e394097ce2c9d9f1fe84608ea94c907fba06a62e7d347ae995921& https://cdn.discordapp.com/attachments/1259905621948502036/1259905622485368987/Knowledge_base.png?ex=668d620c&is=668c108c&hm=7efb6017514a021a7e7528b73df16ba034658598f2c58fd3051438e17b35aa7d& https://cdn.discordapp.com/attachments/1259905621948502036/1259905622745419838/Hotel_info.png?ex=668d620c&is=668c108c&hm=e177130dabfd99a264e2a000e60804c36572cd91a1cc77eaac899135a67597ed& https://cdn.discordapp.com/attachments/1259905621948502036/1259905623097868370/Frame.png?ex=668d620c&is=668c108c&hm=ebd6999c4391fbcb1ee7512025fef01c6d08284d5db374112f0b60bc0d6ab77c& https://cdn.discordapp.com/attachments/1259905621948502036/1259905623374561414/telegram_ans.png?ex=668d620c&is=668c108c&hm=51abd5d3322e3ea5e958388b30222d027e88247d992fc31366cd7f2bd0a25213&

I would need to test it to find real answers. As example, look at how did you write your Query Knowledge Base card. But from what I see, I have some hints or suggestions to improve it (from my perspective only): When I read your DOCX file, I see a well-structured document. Is there a reason why you didn't try to store the data in a table? This kind of information, structured like that, is perfect for a table. Then, you could create a knowledge base with it. Maybe it could fix your problem. Your document, the frames form one, look like an unstructured document. This may be one reason why some information are not correct. Well, I would definitively try Table in your case, but as I said, maybe its just a Query problem.

Thankk you for the help. I'll try the table method and see if it works

Looks like it miss some info, but this time you got the right Hotel, right? If yes, we have one problem fixed, now we have to find solution for the next one hehe!

Yepp. I always been getting the right Hotel according to the budget but then I don't get the correct infomation about the hotel

I'm really curious on why that does not work Can you export the bot and share it, I'd like to take a look at it. We'll find a solution.

Alright

hi team! thanks for stopping by today's office hours. a few suggestions: 1. when the bot is providing information about an unrelated hotel, can you look at what your logs say? i.e., can you test this in the emulator? your bot will explain to you what information it's elected to present, so you might get some clues there 2. can you try deleting the PDF knowledge bases and leave only the table? it's likely that'll cause the LLM to return information it finds about hotels

Hi Mr Robert. Seems like its taking the infromation from the Frames only and not from the document and table https://cdn.discordapp.com/attachments/1259905621948502036/1260620706471743579/image.png?ex=668ffc05&is=668eaa85&hm=2d52fc2fad289af35631cf5fd5db4bf4474c5b521e77157082fe85858fb2586e&

yeah that's what I suspected - so even though you're giving it the structured data, it's starting with the PDF. you can either delete the PDF KB or remove it from the scope of your Query KB card

Mr Robert, it is giving me the information of the hotel if only one hotel is listed. But when the hotels provided is more than one according to the budget, it giving me the names back only https://cdn.discordapp.com/attachments/1259905621948502036/1260623086898647091/image.png?ex=668ffe3d&is=668eacbd&hm=70df983e988dce279ccf6d8627c60474e90d667be5bfd21fd98d96c4e6103428& https://cdn.discordapp.com/attachments/1259905621948502036/1260623087314145290/image.png?ex=668ffe3d&is=668eacbd&hm=8797947042b355caeeb5324779e94deb6fc22ca61200dca49c761cd8ed23ed4d&

what would you like to happen, at this stage?

To give information of the hotels according to what i have wrote in the Description https://cdn.discordapp.com/attachments/1259905621948502036/1260623879433490525/image.png?ex=668ffefa&is=668ead7a&hm=7fc7cc4cf76afb2bf7a50f224bd87098b2f8537a7bb93b8858ae19ebebb500d2&

if the answer is 'Yes', then can you pull the information from the specific record, instead of using a knowledge base query?

Apologies, Mr. Robert, but I’m not entirely sure I understand what you’re saying 😅

haha that's totally fair - give me a second (about to eat lunch!) and I'll see if I can whip something up

Alright sure Mr. Robert

alright first, what I mean is - since you know you want to give the information in the 'Description' portion of the Ritz Carlton hotel, you can identify it like so:

Does that mean if the user input their budget, then it will display the hotels according to it Mr. Robert?

Ok, I think I fixed it. Here is what I did: 1- The Table Knowledge base looks more accurate based on what I've read, so I isolated the Hotel Database into one knowledge base. I named it "TheHotel," and that is the source I used in the two Knowledge Base Queries. 2- I've updated the two Knowledge Base Queries to more precisely ask the AI for our needs. 3- I've created a new node between the first query result and the user's choice because there can be more than one hotel that fits the user's budget. Then, the user must specify which hotel they want more information about. Most of the changes are that. I'll share the updated Bot with you.

Thank you very much Sir. Its working now. Really appreciate the help 😄

No problem. I'm happy to hear that it works as you expected. Have a good day!

great work everyone 🙂