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Bot gets stuck in typing when using openai assista...
# 🤝help
a
Hi, we lodged a support ticket (report_01J29W2TQ1ZMETATNJN0RH3TBS) in bot studio. We are using openai assistant api inside the code blocks for our bot. The openai assistant api is working as expected and we are using the template from one of Botpress official Youtube tutorials. However, when we published the bot and test it in live chat. There were 404 errors when the code block is triggered. We have checked our openai rate limit, it has 60,000 TPM we were way under this limit. We tried to export the bot and imported it into a new bot, it stopped having 404 errors. However, for several occasions, the bot will get stuck in typing in any random steps. Do you know the root cause for it? Is this due to an error in the bot design or a bandwidth issue? We need the bot to be able to scale as there will be a lot of our customers using it concurrently.
f
we have these issues all the time with our openai assistant integrations. We're on an even high TPM so we're on the same page... it's not openai. It's Botpress. Our bot times out all the time and just stops working. We've integrated 5 openai assistants into the same bot so maybe we've overdone it
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