Although I disable the personality agent while dea...
# 🤝helpc
clever-art-92853
07/15/2024, 10:47 AMThe message coming from zendesk agent to user is getting the personality although personality is disabled in the node. @fresh-fireman-491 @square-energy-41150 Can someone assist on this
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bumpy-butcher-41910
07/15/2024, 1:58 PMcan you show an example of this happening?
bumpy-butcher-41910
07/15/2024, 1:59 PMplease include your node & agent configurations, as well as any logs showing the personality agent continuing to work even when disabled