When it happens bot stops responding leading to poor expiraince with custumers. Happens regularly. what can be the reason and how to prevent it? https://cdn.discordapp.com/attachments/1263055284985663568/1263055285287911445/Screenshot_2024-07-16_at_21.24.04.png?ex=6698d766&is=669785e6&hm=a02cab0d3547312c098ed20d437aa2ba575356baeb91aab6aa41c11add6b554f&

experiencing the same thing does it happen at particular times ?

Seems like it is random. Sometime it doesn't result in error (as I understand session expires when user leaves conversation), but often if happens in the middle of conversation and results in error (bot stops responding to user) https://cdn.discordapp.com/attachments/1263055284985663568/1263058604286546010/Screenshot_2024-07-17_at_12.02.06.png?ex=6698da7d&is=669788fd&hm=89d7f66464d3e5bfd5157f1a474a781d20997baf12890875290d3a0f69207743& https://cdn.discordapp.com/attachments/1263055284985663568/1263058604580278282/Screenshot_2024-07-17_at_12.02.13.png?ex=6698da7d&is=669788fd&hm=9559760b5832e137804b64451ec7b52c5e70060a21fced7f74e69fcaed7d6e54&

yep... maybe it's a part of the bugs that are happening at the moment the team seems a little overwhelmed right now 😅 So I think it will be fix later 🛠️

My bot is stuck in an endless loop, I literally connected start to end and still keeps showing me the stuck workflow 🙂

we have the same issue. they said they applied a hotfix but the error is persisting.