!¿My chatbot is an older version?!
# 👀feature-requests
b
Hey, when my bot tries to execute the "Create Ticket" card with the Zendesk extension, the following error occurs: In the error, it warns me that it could be because my bot is an older version. How can I update the version? https://cdn.discordapp.com/attachments/1264236666328060025/1264236666642501735/image.png?ex=669d23a5&is=669bd225&hm=a14f1150ca2c677341775632ab37eb1541ba993bed94d902085f40479f91cf56&
I tried to manually reset my bot with "//state/reset" but the error persists
s
I was getting the same error, but it can probably be ignored. (I'm not sure) Does your emulator return an error while creating a ticket? The one that goes sth like "Sorry an error occured..."?
b
Yhea
s
If you're trying to use Create a ticket workflow inside another flow and getting the error, try doing it in the main workflow.
b
Yes, I'm doing it in the main workflow, but the error persists
Do you know why this is happening, @bumpy-butcher-41910 ?
b
can you export the bot to a fresh bot and see if the error persists?
b
Yes, I've exported the bot to a new bot but the error persists when I try to create a new ticket
Do you know anyone who has experienced this before and managed to solve it?
r
@bumpy-butcher-41910 I'm having an issue with the fallback . An error occurs when it takes to the fallback node I'm using AI transition to identity the proper format.
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