Filter conversations by length or user response
# 👀feature-requestsa
astonishing-analyst-70356
09/19/2024, 1:50 PMIt seems a "conversation" log is created for every single session.
E.g. someone opens the chat, the bot sends a first message even if they don't respond.
This becomes very messy to analyse conversations if you have a lot of traffic on your site.
The ability to filter by either:
- User responded
- Chat is longer than X characters
- Date range (today, yesterday, between x dates)
Would make it significantly easier to impove our chatbots for business use-cases.
w
white-nest-40686
09/19/2024, 8:34 PMI noticed that when a session expires, the date is updated and the conversation moves to the top due to the descending date sorting.
white-nest-40686
09/19/2024, 8:36 PMIt would be useful to also have the option to choose how to sort.
white-nest-40686
09/19/2024, 8:40 PMIt would be useful for channels that can to display user fields, such as name, mobile, and email.
white-nest-40686
09/19/2024, 8:44 PMIt would be nice to have the creation date and the last message date, and to know whether it was a bot or a visitor who sent it.
a
astonishing-analyst-70356
09/20/2024, 6:53 PMTotally agree. A lot that could be done on that screen.
I think the only filter is convo ID, what we even do with that lol
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