If you’re a user of Botpress and paying for their “Pay As You Go” plan, you might have recently noticed something frustrating: the mandatory “Powered by Botpress” branding slapped onto every bot you deploy. Unless you’re paying for their “Team” plan, which comes in at a hefty $500 a month, there’s no way to remove this label. This sudden policy shift affects countless users who were previously able to use Botpress without this forced branding. And let’s be clear—this change is unfair and inconsiderate to loyal, paying users like myself. It Wasn’t Always Like This Before this policy was implemented, users like me could use Botpress on more affordable plans, including “Pay As You Go”, and still maintain control over the branding of the bots we create for clients. But now, if I don’t shell out $500 every month, all of my clients have to display “Powered by Botpress”, even though I’m already paying for their service. Paying for What, Exactly? Here’s the frustrating part: I’m paying Botpress, yet I’m still forced to carry their branding as if I’m using a free or trial version. It’s misleading to clients and makes my business look less professional. More importantly, this feels like an unfair practice for users who are already investing in the platform but aren’t in a position to afford such a large monthly fee. Many businesses that use Botpress are small or medium-sized, and justifying $500 per month for the sole purpose of removing branding doesn’t make sense for most. I’d happily pay a reasonable monthly fee just to remove the branding, but that option isn’t available. Not every business using Botpress can afford the top-tier subscription right away, but that doesn’t mean we don’t deserve a clean, professional product. The forced branding penalizes small businesses and startups, who are often on tight budgets but still want to deliver high-quality experiences to their clients. Botpress, it’s time to reconsider this decision.

I completely agree. Its not unusual for there to be some kind of advertisements on the free plan, but its usually gone when the user starts to pay. Having to pay $500 is a bit steep, just to remove the "Powered by Botpress". IMO it should be removed once the billing is over a set amount, like $20 or something like that.

I think it's discriminatory toward small agencies, I'm going to have to FORCEDly change tools so I don't turn out to be "cheap"

Too many words! 😉 but I agree, pay-as-you-go must have a white label option.

Yup this is messed up

hey there - thanks for the feedback! this is actually pretty consistent for the industry, for instance: https://www.drbronner.com/ or even https://www.indigo.ca/en-ca/

Ehi @bumpy-butcher-41910 , thanks for sharing, i can see only drbonner.com assistant. I think there is a different use (maybe I'm wrong) but I see those ai assistants as a “pay and use” service, while botpress as a tool with which to create much more complex systems. Maybe it's just my reasoning, but I see botpress used by ai agencies specializing in ai assistant creation to create magnificent products while the tools mentioned I see as a “plus” that a web agency can offer their client, without advanced customization. my 2cents

Yes this is not good for botpress itself. How can I remove the branding (botpress) and put my clients logo? My plan is to sell them the chatbot I am building. But make them to create an account. So They will be more interested in buying if they can remove the branding and putting their logo. If clients see botpress logo instead their they are not going to buy botpress. And instead we have to move to other solutions...

You can place your client's logo in the avatar image of the webchat interface, as is standard

Yes, thank you, but for some clients it is not enough

I agree, a set 'affordable' monthly plan to remove this branding would open it up so much more, allowing the smaller companies take advantage and grow with Botpress. Then this may even lead to them paying for the top tier later down the line.

In my case I preffer not to manage client's botpress accounts. I sell the Chatbot to them and they own the botpress account. So if Chatbot comes without their branding they are not liking it, and even the chatbot looks a worse solution

maybe add an extra charge just to remove the branding? i feel that is fairer for people that are actually bothered by this lol (like me and the rest of the guys in this thread) https://cdn.discordapp.com/attachments/1294765583694434366/1298325936193933413/image.png?ex=671927c0&is=6717d640&hm=b62461b2c2af7974cae5a4c61823356d2ab7714caf3e83a2217bfdf012cc6ba2&

thanks for the feedback everyone!

Omg, I couldn’t believe it until I saw this. Forcing users to pay $500 USD just to remove “Powered by Botpress” feels extremely disproportionate. Imagine telling our clients, “Yes, I can build a very powerful chatbot, but you’ll need to pay $500 USD just to remove the branding.” @bumpy-butcher-41910, seriously? One of the main advantages of Botpress over competitors like Voiceflow was its accessibility for small and medium-sized companies. But with this change, it seems like Botpress is shifting its focus to high-ticket clients only. That’s not the way to treat loyal customers who have supported you.

What's the progress here? Is this being reviewed @bumpy-butcher-41910 ?